Tag: guest experience
Four Sustainable Practices for Hotel Fitness Centers
Travel and tourism is one of the world’s fastest-growing industries, with hotel bookings hitting nearly $1.6 trillion in 2017. However, with that growth comes...
The Risks and Rewards of In-House vs. Outsourced Spa Operations
It is far from a secret that the business of spa is a difficult one to get right. The hard truth is that there...
Historic Hotels of America Names Top 25 Hotel Gingerbread Displays
WASHINGTON, D.C.—Historic Hotels of America recently named 2018's Top 25 Most Magnificent Gingerbread Displays at historic hotels. From almost life-size replicas of a historic...
Accommodating Special Needs Families
For families that include children with developmental or intellectual disabilities, vacationing may not be an easy task. Aimee Allenback is working to change that...
Defining the 2019 Hotel Lobby
In today’s experience-driven world, one size no longer fits all. Guests want hotels to pay close attention to their individual needs and desires. To...