Tag: good advice
What Hotels Have Over Airbnb
Hank Freid, CEO and founder of the Impulsive Group, believes that hotels still have a leg up on Airbnb and provide unforgettable experiences that...
Best Practices for Keeping Linen Clean
Keeping hotel linen such as sheets, blankets, comforters, and towels free of stains is an ongoing challenge given the number of guests that even...
Oracle Pinpoints Drivers of Loyalty
REDWOOD SHORES, Calif.—Oracle announced the findings of two research initiatives aimed at identifying the consumer drivers for loyalty in the food and beverage and...
Don’t ‘Turndown’ What Guests Want
Services once considered standard, like chateaubriand carved tableside, a menu featuring aspic, complimentary matches, or even the lobby pay phone bank, are no longer...
How to Build an Efficient Hotel
Daniel Johnson, CHA, serves as a hotel analyst for Travel Channel’s Hotel Impossible and is vice president of operations for Argeo Hospitality. Here, he...