Tag: good advice
The Economics of Off-Premise Laundry
One factor that hotel operators may be considering as they manage expenses is whether to operate on-premise laundry facilities or to outsource laundry through...
Safeguarding Room Keys and Guest Privacy
Room attendants will service about 16 guestrooms per day. In between rooms, they’ll make trips to the housekeeping office, supply storeroom, linen closets, employee...
Set the Table for Success
Larry Spelts, vice president of business development at Charlestowne Hotels, shares three indicators that a hotel restaurant is set up for success.
Solid finances. “A...
Five Ways to Delight Customers
Many hoteliers seek to satisfy their customers in an effort to deliver positive results for their business. However, the relationship between satisfaction and other...
Kimpton Hotel Palomar Philadelphia Expands Pet Program
PHILADELPHIA—Kimpton Hotel Palomar Philadelphia’s visiting pet program with local, no-kill shelter Saved Me has been so popular, that it is being expanded to the...