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Logan Hotel General Manager JoAnn Wrenn on Paying It Forward

JoAnn Wrenn
JoAnn Wrenn is the general manager of The Logan Hotel, where she oversees all day-to-day operations of the 391-room address on Logan Square in downtown Philadelphia, including departmental management, sales and marketing, recruitment, and ensuring an authentic hospitality experience for guests visiting Philadelphia. According to Wrenn, she got into the business by chance, but has since built a fulfilling...

Three Tough Scenarios Every GM Will Face

Terminator
Employers frequently enter the hiring process with high hopes and aspirations, believing the addition of a new associate will bring positive change to the organization, an improvement to overall performance or add a certain degree of experience that will help build a better team going forward. Once the right folks have been hired, companies must successfully invest, reinforce, and...

GM Karin Kopano Builds Relationships While Opening Hotels

Karin Kopano
On June 6, Karin Kopano, GM at Manhattan’s Hotel 50 Bowery, was named General Manager of the Year at the 25th Annual Frank W. Berkman Tourism Achievement Award Dinner at the JW Marriott Essex House New York. The event, hosted by HSMAINY, honors individuals and organizations that have made significant contributions to the tourism industry in New York City. Kopano...

Four Career Tips for Women in Hospitality From Karin Kopano, GM of Hotel 50 Bowery

Karin Kopano
It can be challenging for women to climb the ranks to the highest tiers of hospitality. Karin Kopano, general manager of Hotel 50 Bowery, has the following advice for female hotel professionals looking to advance their careers and develop and operate successful properties. 1. Stay 
focused. “There are a lot of challenges that can come your way, especially in a...

Michael Smith of Hyatt Regency New Orleans Named GM of the Year

Michael Smith, Hyatt Regency New Orleans
New Orleans, La.–Hyatt Hotels Corporation has awarded the Jay A. Pritzker Award for Leadership to Hyatt Regency New Orleans General Manager, Michael Smith. The award recognizes individuals who have consistently demonstrated their ability as leaders and innovators in the hospitality industry. Smith was recognized for his achievements in managing a top performing hotel, as well as representing Hyatt's core...