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Are Guests and Hotels Ready for Chatbots?

Understanding and predicting customers’ online behavior helps travel and hospitality businesses better anticipate and meet guests’ needs. The rise of artificial intelligence (AI) presents an...

Data Quality: Travel Tech’s Biggest Challenge

Data quality and management are the biggest challenges facing travel tech professionals, according to the 450 travel data professionals surveyed for EyeforTravel’s State of Data and...

Industry Struggles to Track Travelers Across Devices

Tracking the online behavior of travelers across a range of devices remains a significant challenge for the travel and tourism industry, according to a...