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Five Things Meeting Planners Want From Hotels That Are Reopening

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Hoteliers have been cautiously preparing to re-open, carefully following guidelines when putting into place COVID-19 mitigation plans. Transparency throughout this process is critical, particularly when it comes to communications with meeting planners. Below are five steps to implement and share with meeting planners. Define and Document Duty of Care Standards This process may be dictated by the hotel's brand, while others might...

Nine Steps for Communicating a Hotel’s Reopening

By mid-March, more than 4,953 U.S. hotels and 16.2 percent of rooms had closed or been converted for other uses due to COVID-19, according to Kalibri Labs. Hoteliers now considering grand reopening strategies need a game plan. It's not too late to take the following actions for communicating during a hotel's closure and leading up to its reopening. Closing As part...