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Tag: Courtyard Marriott and Residence Inn Syracuse Downtown

Lodging Front Desk A-Team

How Hotels Can Build Community Value

Jim Wefers, general manager of the Courtyard Marriott and Residence Inn in Syracuse, New York, explains how he created a close-knit community of team...
Housekeeping

Communication Is Key When Revamping Housekeeping Procedures

From bed wars to bathroom wars, the hotel industry has fought hard to maintain consumer appeal in the face of change. Over the course...
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