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Anthony Melchiorri

Ask Anthony: Standing Out When Just Starting Out

Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here...
Castell Project Year One Class (2017) and Board

Hospitality Leadership Program Gets High Grades From Grads

Peggy Berg is director of Castell Project, Inc., a 501(c)3 nonprofit organization dedicated to accelerating the careers of women professionals in the hospitality industry....
JoAnn Wrenn

Three Pearls of Advice for Rising in Hospitality

Now general manager of the Logan Hotel in Philadelphia, JoAnn Wrenn has been the beneficiary of plenty of good advice during her more than...
Comings and Goings

This Week’s Comings and Goings

Rob Morgan will facilitate communication between the development and operations teams and lead strategic initiatives as senior vice president of transitions and operations strategy,...
Front-desk staff

How to Hire the Best Front-Desk Team

The front desk serves as the gatekeeper and the heart of a hotel—the hub that greets guests, acts as a local guide, answers questions,...