Tag: amenities
Hyatt: Pet-Friendly Hotels Remain Important to Guests
CHICAGO—According to the 2021-2022 APPA National Pet Owners Survey, there are more pet owners than ever before and 25 million dog owners seeking out...
J.D. Power: Overall Hotel Guest Satisfaction Declines
Hotel occupancy rates are on track to approach pre-pandemic levels this year as travelers get back on the road and in the air to...
Building Relationships: Creative Ways to Impact Customer Retention
Hospitality was one of the industries hardest hit by pandemic shutdowns, travel restrictions, and canceled events. As demand returns for leisure travel, events including...
Five Things to Know About Sourcing Sustainable Amenities
According to Chris Breen, head of partnerships at Public Goods, which creates sustainable products for consumers and—increasingly—hospitality businesses, the key to procuring amenities that...
YOTEL and Urban Jungle Announce a Global Partnership
Global hotel group YOTEL and beauty brand Urban Jungle have announced a world exclusive partnership. YOTELs will become the first hotels in the world...