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Customer service

Fits and Starts: Aimbridge Execs Share Perspectives on Recovery Opportunities and Challenges

As the U.S. hospitality industry begins ramping up after a year of hand-wringing as well as hand washing, it is already apparent that the...
Comings & goings

This Week’s Comings & Goings

Effective May 3, 2021, Stephen Alden has been named chief executive officer of Raffles & Orient Express for Accor. Alden is also becoming a...
Aimbridge Aid

Ann Christenson Discusses the Impact of Aimbridge Aid

Ann Christenson, who is Aimbridge Hospitality’s EVP chief human resources officer, says the company created its nonprofit foundation Aimbridge Aid as a 501(c)(3) charitable...
Comings & goings

This Week’s Comings and Goings

AHLA named Chirag Shah to the newly created role of senior vice president of federal affairs. In this role, Shah will lead AHLA’s federal...
Comings & goings

This Week’s Comings and Goings

Marilou Halvorsen has been named vice president of government affairs and state relations for the American Hotel & Lodging Association (AHLA). In addition, Chris...
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