Have you ever stumbled on an operations puzzle with no good solution? Ever wondered what is the best way to respond to a bad review? The Room Key is a new advice column for hoteliers, managers, and team members at all levels of hospitality. Hospitality experts will answer your questions on everything from operations and F&B to finance and marketing.
To find out more about becoming an expert contributor or sponsor for The Room Key, please email Don Serfass, Director of Marketing & Business Operations.