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Four Ways to Use Big Data in Hospitality

A hospitality business has countless ways to collect snapshots of consumer data—past travel bookings, seasonal sale trends, and more. But without looking at all of the data together, the business is missing key insights. That’s...

Catering to Guests Desiring Authentic Local Experiences

Everyone has that friend on social media who can’t seem to go more than two hours without posting something. Whether it be a gripe about traffic, a picture of lunch, or the latest “Hotline...

3 Hotel Apps That Go Above and Beyond to Engage Guests

Increasingly, guests want to interact with a hotel before, during, and even after their stays. Many successful hotels have recognized this and have implemented strategies to meet and exceed this expectation. One strategy top...

The Weekapaug Inn Reopens in Rhode Island Following $20 Million Renovation

WEEKAPAUG, R.I.—Ocean House Management, LLC announced the opening of the Weekapaug Inn in the Rhode Island beach community of Weekapaug, following a $20 million transformation. The Inn, which has been closed since 2007, re-opened...

Bed Bugs: Minimize Your Risks

In order to prevent high costs for bed bug eradication, hotels must know how to consistently inspect rooms for signs of infestations. One in five Americans has had bed bugs or knows someone who has...