The Latest
A Lens on Loyalty: Program Membership, Contribution, Liability, and Costs Continue to Grow
Strong loyalty programs help hotel brands lower customer acquisition costs, increase direct-to-consumer access, and offset occupancy shortfalls during shoulder periods and weaker economic conditions....
Aloft Tallahassee Downtown Completes Communal Space and Guestroom Renovation
TALLAHASSEE—Aloft Tallahassee Downtown announced that it has recently completed a multi-million-dollar renovation, refreshing the hotel’s communal spaces and 162 guestrooms. Located on North Monroe...
Compass Hotel Anna Maria Sound Names Concord Hospitality Manager
RALEIGH, North Carolina—Concord Hospitality announced a partnership with Margaritaville Resorts & Hotels as it assumed management of the Compass Hotel Anna Maria Sound by...
Delta Hotels by Marriott West Palm Beach Opens
WEST PALM BEACH, Florida—Driftwood Hospitality Management (DHM) celebrated the opening of the Delta Hotels by Marriott West Palm Beach. The property is tailored toward...
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OnDemand Episode 54 - Emphasis on Extended Stay
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OnDemand Episode 53 - Assessing the Recent Rate Cut
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OnDemand Episode 52 - Strategies in Sustainability
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OnDemand Episode 51 - 2024 Second Half Outlook
24:22
OnDemand Episode 50 - Transaction Talk
15:53
OnDemand Episode 49 - View From the C-Suite with Craig Smith | Aimbridge Hospitality
14:49
OnDemand Episode 48 - Operating Strategies
20:35
OnDemand Episode 47 - In Short Supply
17:00
OnDemand Episode 46 - 2024 Outlook for the Lodging Industry
26:39
OnDemand Episode 45 - 10 Minutes with Gary Gray
12:43
OnDemand Episode 44 - An Inside Look at the Lodging Industry's Big Events
32:44
OnDemand Episode 43 - Assessing The Lodging Labor Landscape
16:09
OnDemand Episode 42 - TECH TALK: The Power of New Platforms
21:29
OnDemand Episode 41 (LIVE) - Ryan Rivett | My Place Hotels
08:23
OnDemand Episode 40 (LIVE) - David Pepper | Choice Hotels
08:03
Operations
Cendyn and Amadeus Index Reports Highest Rating in Four Quarters
AUSTIN, Texas—Cendyn’s Sales Intelligence platform, previously known as Knowland, and Amadeus presented the metrics from the companies’ Hospitality Group and Business Performance Index. For...
Team Effort: A Holistic Approach to Security for Smaller Properties
While “big box” hotels and major resorts often employ dedicated security personnel, the staff budget for smaller properties typically does not allow for those...
Cendyn: Phoenix Ranks as Top Market Selected by Meeting Planners
AUSTIN, Texas—Cendyn’s Sales Intelligence platform, previously known as Knowland, announced that Phoenix, Arizona, ranked first in the top 25 markets with year-over-year (YOY) growth...
Ask Anthony: Getting System Upgrades Approved on a Tight Budget
My hotel is currently operating on a very tight budget, and I am struggling to get necessary system upgrades approved to ensure proper security...
Easing the Load: Insights From Miele Into Modern Washer Technology
The laundry room is a major hub of housekeeping operations, and highly efficient washers and dryers can save labor time and costs, while supporting...
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STR, TE Downgrade U.S. Hotel Forecast in Final Revision of 2024
NASHVILLE—STR and Tourism Economics downgraded the growth rate in the final U.S. hotel forecast revision of 2024.
For 2024, projected gains in average daily rate...
Rates Refuse to Fall: Hotel Industry Faces Uncertainty as Global and Domestic Pressures Build
In a financial climate once thought to be trending toward lower interest rates, recent market behavior has upended expectations, revealing stubbornly high rates despite...
CBRE: U.S. Hotel Performance Expected to Accelerate at Year End
DALLAS, Texas—Despite facing challenges from subdued summer demand and a sluggish third quarter, U.S. hotel performance is expected to reaccelerate in the fourth quarter...