SALT LAKE CITY, Utah—The Leading Hotels of the World (LHW) announced that it selected Yipy as a preferred provider through its Leading Strategic Sourcing (LSS) program.
Through the LSS program, which connects LHW’s global network of member hotels with pre-vetted partners offering technology and operational solutions, Yipy’s platform is now available to help properties strengthen service consistency while maintaining the individuality that defines the LHW collection.
Yipy helps hotels operationalize service excellence by defining, training, and tracking how standards are delivered across every property and team. The platform brings structure, visibility, and accountability to the daily actions that define high-quality service.
For general managers and department heads, Yipy helps teams reach proficiency faster, gives managers visibility into performance across departments, and turns quality checks into opportunities for coaching and improvement. The result is stronger alignment, reduced training time, and measurable gains in guest satisfaction and brand scores.
The Leading Strategic Sourcing (LSS) program was developed by LHW in partnership with DayBlink GPO to connect member hotels with partners that drive measurable value in operations, technology, and guest experience.
Adam Tuttle, co-founder and chief executive officer of Yipy, said, “Service excellence has always defined great hospitality, but maintaining it across dozens of teams and departments has never been more complex. The Leading Hotels of the World has built its reputation on individuality and high-touch service. By bringing Yipy to its members, LHW is helping hotels turn those values into a daily, data-informed practice of excellence.”
Michael Lederman, vice president of information technology at The Leading Hotels of the World, said: “Our mission is to give independent hoteliers the tools to deliver world-class experiences while staying true to who they are. Yipy helps our members create consistency without conformity. It empowers managers and teams to deliver exceptional service every day, in a way that feels authentic to their property and brand.”
