Optimism Rising
As U.S. lodging industry performance has turned positive in 2010, so
too has the attitude of meeting planners, though not quite to the same
degree. While...
Thank Your Lucky Stars
General managers, housekeepers, maintenance staff, concierges, and all the other employees whose leadership and initiative exemplifies what it means to be in hospitality were...
December 2011
Our annual parade of lodging innovators for 2011 is led by Sant Singh Chatwal and Vikram Chatwal's Dream Downtown. Our salute to innovation continues...
Gratifying and Good
Food and beverage has become a vital part of hotel operations. At many hotels, large restaurants with brand names or celebrity chefs not only...
Greening the Bathroom
It’s often said that the key to a good hotel room is a good bed and good shower. Just as bedding has morphed from...