360-degree video

Five Technologies Hoteliers Should Consider Adopting in 2020

The new year is coming and hotels are preparing budgets and strategies to start off on the right foot. The problem is: how to...
Hotel bookings - book direct - mobile tipping

Hotel Murano in Tacoma Becomes First U.S. Hotel to Offer Mobile Tipping via TipYo

Tacoma, Wash. — Provenance Hotels has partnered with TipYo to make the company’s Hotel Murano in Tacoma the first U.S. hotel to offer guests...
Chatbot - guest engagement technology

Beware of Guest Engagement Technology That Disengages Guests

It’s called The Singularity—the point at which Artificial Intelligence (AI) is indecipherable from human intelligence, essentially meaning that we as humans can’t tell the...
hotel apps and websites

J.D. Power: Many Hotel Apps and Websites Lag in User Experience

When it comes to customer satisfaction, many hotel apps and websites created by legacy brands are lagging those of OTAs and industry disruptors, according...
Parking lot

An AI Solution for Hotel Parking Problems

For many travelers who drive to vacation hotel destinations, bad parking experiences can get their trip off to a bad start. According to Chris...
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A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
cockroach pests

How to Spot and Get Rid of Common Household Pests in Hotels

Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
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