Pet sitting in hotels

Hotel Pet Sitting Network Launches in 12 U.S. Cities

April 11 marks National Pet Day in the United States. While many hotels have rolled out pet-friendly amenities and accommodations, making it easier for...
La Quinta Inn & Suites Opelika-Auburn, Ala.

Wyndham Integrates La Quinta Into Technology Platforms

PARSIPPANY, N.J.—Wyndham Hotels & Resorts today announced that it has achieved several major milestones in its integration of La Quinta by Wyndham. Following last...
Marketing costs

Earn More Loyal Guests by Getting Reservation Sales and Marketing Teams on the Same...

For decades, the reservation sales team has been the last stop at the morning debrief in terms of understanding how a hotel is performing...
Guest feedback

Three Tips for Keeping Up With Guest Feedback

Hotels today must keep up with guest feedback in real-time across a myriad of platforms ranging from social media to online review sites. Bruce...
Hotel guestroom door lock, security

In Case of Emergency: The Rise of Hotel Panic Buttons

Housekeeping is one of the most dangerous jobs in a hotel. A threatening guest, mistakenly mixed chemicals, and dangerous items left in guestrooms are...
Mohegan Sun Connecticut

Six New Hotel and Tech Partnerships That Are Driving Efficiencies

Several hotel organizations have recently announced new partnerships with hospitality technology solutions that will drive efficiencies and improvements across their properties. Below are six...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
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