hotel apps and websites

J.D. Power: Many Hotel Apps and Websites Lag in User Experience

When it comes to customer satisfaction, many hotel apps and websites created by legacy brands are lagging those of OTAs and industry disruptors, according...
Parking lot

An AI Solution for Hotel Parking Problems

For many travelers who drive to vacation hotel destinations, bad parking experiences can get their trip off to a bad start. According to Chris...
RMS Guest Rewards

Four of the Latest Hospitality Technology Launches

From a new module that allows hotels to reward their most loyal guests to a hotel app marketplace, here are four of the latest...
Boardroom Meeting Business Technology

New Study Reveals Technology Investment Priorities for Hotels

Bellevue, Wash. - According to a new survey of more than 1,200 hoteliers by Expedia Group, chain hotels are nearly twice as likely as small independent...

Staying Ahead of Increased Economic Uncertainty

Let’s make one thing clear upfront: This is the golden age of the travel industry. Powered by a rising middle class, which is expected...
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A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
cockroach pests

How to Spot and Get Rid of Common Household Pests in Hotels

Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...