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More than half of all mobile phone subscribers in the United States own smartphones, according to a recent Nielsen estimate. To cater toward the...

Managing the Social Web

The impact that online reviews and social media chatter have on the hotel industry can no longer be ignored by brands and property management...

Digital Dining

In our information-hungry society, technology has rapidly transformed the way consumers make purchases today. And as our methods of communication evolve, businesses must embrace...

Swiping Back

The lodging industry has the highest prevalence of credit card hacking attempts, which is why it's imperative that hotels protect their guests' cardholder data. “When...

Natural Synergies

Today’s environment of interconnectivity, crowdsourcing, flash sales, mobile marketing, and social media adds additional complexity to the already challenging job of driving revenue and...

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financing a hotel renovation

Four Things to Know About Financing a Hotel Renovation or Conversion

What do I need to know about financing a hotel renovation?  "What options are available to me to complete my property's required property improvement plan?...
man on phone

Five Ways Hotels Can Use Instagram Stories

Instagram Stories is a powerful tool for hospitality marketing. Hotels can use Instagram to create a buzz of engagement around their brand, location, and...
Hyatt Regency Portland

Hyatt Opened Record 90 Hotels in 2019 and Expanded Pipeline to 500

CHICAGO — Hyatt Hotels Corporation this week reported its Q4 2019 financial results. The company opened a record-setting 90 hotels in 2019, with net...

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