Safeguarding a Hotel Property Against Cyber Attacks
The hospitality industry has been in the news frequently over the past year as a result of multiple and significant data security incidents. Nationally...
Labor Leaders Talk Tomorrow’s Technology
At UniFocus’ Annual Partner Conference, labor leaders discussed what they think technology in the hospitality industry will look like five years from now.
Kirk Gautreau, vice...
Five Ways Hoteliers Can Attract Bleisure Travelers
Business travelers don’t come in a one-size-fits-all demographic. Some may just want to relax alone in their room or over a meal after a...
Are Guests and Hotels Ready for Chatbots?
Understanding and predicting customers’ online behavior helps travel and hospitality businesses better anticipate and meet guests’ needs. The rise of artificial intelligence (AI) presents an...
Expanding Bandwidth to Keep Up with Guests’ Tech Needs
A decade ago, guests may have brought their laptops along on a business trip. Today, they’re bringing their smart phone, tablet, smart watch, laptop,...