How Texting Is Changing Hotels’ Internal Communications
Communicating with hotel staff while on-property—whether they are on the grounds or in a guestroom—has long been a challenge for hoteliers. Telephones, radios, and...
Using Apps to Improve Hotel Operations
Apps can be a great asset to any hotel—they can enable everything from making dinner reservations to booking spa appointments, arranging laundry or dry...
How to Face Fallout from a Data Breach
Chris Zoladz founded Navigate LCC, an information protection privacy consultancy, eight years ago to help clients create and refine data breach response plans. According...
Expedia Invests $26 Million in ALICE
New York–Hotel operations platform ALICE has secured $26 million in Series B funding from online travel giant, Expedia, Inc. The completed investment makes Expedia...
Top 10 Hotel Technology Trends to Watch
Hotels are exploring innovative technologies to better serve guests throughout their stay and help them remain top of mind with consumers. Chains, in particular,...