Direct Booking - travel spending in first quarter 2018

Take Back Direct Booking

Hotels give up a chunk of their revenue to third party intermediaries to drive bookings. These online travel agencies and search engines retain up...

IHG to Offer Free Internet to Loyalty Program Members

We can all agree that quick, reliable Internet access is a must-have during any hotel stay. But hotels are still struggling with implementing costly,...

A Lost and Found Solution

The lost and found departments at most hotels can easily be compared to a piled-up purgatory, where left-behind phone chargers, keys, and jewelry await...

Ahead in the Cloud

The hotel industry is in the midst of a minor tech boom that isn’t ending any time soon. With lodging riding the groundswell of...

The Simple Life

While most hotels are constantly upgrading their networking infrastructure and TV connections to accommodate the latest tech devices that guests bring along when they...

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Multitasking

Marriott Hotels Survey Suggests That Creativity and Productivity Are Hindered by Multitasking

According to a global survey conducted by Marriott Hotels, American business travelers are more prone to multitasking than their global peers. Nearly 80 percent...
(From the left) Neal Patel, Biran Patel, Jagruti Panwala, Rachel Humphrey, and Vinay Patel

AAHOA Officers Share Thoughts on Their Industry and Their Organization

AAHOA officers, led by chairwoman Jagruti Panwala and joined by former interim president and CEO Rachel Humphrey, who has returned to her previous position...
Branding

Creating a Branding Strategy in Four Steps

The consequences of failing to incorporate a property branding strategy range from off-target market positioning to uncoordinated operational efforts and significant revenue loss. Below...

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