Stay Connected

More than half of all mobile phone subscribers in the United States own smartphones, according to a recent Nielsen estimate. To cater toward the...

Managing the Social Web

The impact that online reviews and social media chatter have on the hotel industry can no longer be ignored by brands and property management...

Digital Dining

In our information-hungry society, technology has rapidly transformed the way consumers make purchases today. And as our methods of communication evolve, businesses must embrace...

Swiping Back

The lodging industry has the highest prevalence of credit card hacking attempts, which is why it's imperative that hotels protect their guests' cardholder data. “When...

Natural Synergies

Today’s environment of interconnectivity, crowdsourcing, flash sales, mobile marketing, and social media adds additional complexity to the already challenging job of driving revenue and...

Most Popular

Howard Johnson by Wyndham’s All-Candy Pop-Up Hotel Room

Yesterday, Howard Johnson by Wyndham today celebrated the brand's RENEW design-refresh—its largest in more than 25 years—by opening a pop-up hotel guestroom made of...
merger acquisition handshake

Two Ways Successful M&A Integration Can Also Help Drive Profitability

1. Combating technology creep. Over the past 10 years, advances in cloud-based technology have outpaced our ability to fully absorb their capabilities. Narrow-focus HR tools...
Philadelphia Westin Ballroom

Westin Philadelphia Completes Phase One of $2M Renovation

PHILADELPHIA – The Westin Philadelphia, a 294-room hotel situated between City Hall and Rittenhouse Square, has completed a two-million-dollar renovation to its event space...

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