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Marriott International to Offer Apple Pay

BETHESDA, Md.—Marriott International, Inc. has announced it will launch Apple Pay payment service. This represents the latest step in Marriott’s creation of a complete...
chatbot

Can Beacons Inspire Guests to Digitally Interact with Hotels?

Beacon technology has been called the next big advance in hospitality, and it’s easy to see why. Beacons, which use low-energy Bluetooth connections, are small...
direct booking conversion rate

As OTAs Get Bigger, so Do the Challenges for Hoteliers

Most hoteliers already considered Expedia and Priceline a duopoly before Expedia’s $1.6 billion acquisition of Orbitz, but now there’s little doubt. The two powerhouses...

Hotels with EV Charging Stations Entice New Set of Customers

Gas may be cheap, but electric vehicles (EVs) are increasingly popular with environmentally focused car consumers. According to the Electric Drive Transportation Association, more...

Starwood and Uber Announce New Partnership

STAMFORD, Conn.—Starwood Hotels & Resorts Worldwide and Uber have formed a new strategic partnership that will give Starwood Preferred Guest (SPG) members who ride...

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Radisson Hotel Group

Radisson Hotel Group Launches New Website and App

MINNEAPOLIS—Radisson Hotel Group today launched its new multi-brand and mobile-first global website, which also serves as a platform for Radisson Rewards members. Complementing the...
NAACP report

NAACP Report Identifies Need for Greater Diversity in Hotel Management

BALTIMORE—NAACP recently released its 2019 Opportunity and Diversity Report Card: Hotel and Resort Industry, which calls attention to the racial inclusion and diversity practices...
Changing Fast - Technologies

Changing Fast: Six Technologies Taking Hotels Into the Future

There's no question that hospitality is a dynamic industry. Innovations are changing how hoteliers approach their properties, oftentimes in unexpected ways. From recyclable sheets...

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