Identifying the “Shadow Guest”
Identifying the “shadow guest”—or the unknown guest—presents an opportunity for digital marketers to increase their contact list for future retargeting. Touchpoints and technology can...
Marriott Reveals Breach of Starwood Guest Reservation Data
Marriott today announced that the company has taken measures to investigate and address a data security incident involving the Starwood guest reservation database. On...
Getting the Most From Your Hotel’s Distribution Mix
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How can hotels get the most from their distribution mix?
The answer is moving from the legacy...
Three Ways Luxury Hotels Can Use Technology To Improve Service
As the travel and tourism industry grows, the global luxury hotel market is expected to reach $232 billion by the end of 2025, according...
Bulk TV & Internet, DCI Design Communications, and EthoStream Merge and Become Allbridge
RALEIGH, N.C.—Bulk TV & Internet, DCI Design Communications, and EthoStream today introduced Allbridge, the new name and corporate identity of the recently merged entities....