Managing the Social Web

The impact that online reviews and social media chatter have on the hotel industry can no longer be ignored by brands and property management...

Digital Dining

In our information-hungry society, technology has rapidly transformed the way consumers make purchases today. And as our methods of communication evolve, businesses must embrace...

Swiping Back

The lodging industry has the highest prevalence of credit card hacking attempts, which is why it's imperative that hotels protect their guests' cardholder data. “When...

Natural Synergies

Today’s environment of interconnectivity, crowdsourcing, flash sales, mobile marketing, and social media adds additional complexity to the already challenging job of driving revenue and...

Website Design

Did you develop your own website and now it needs an updated and more professional look? Do you need website optimization but the cost...

2011 Innovators: Yobot, Robotic Luggage Concierge, Yotel

When Yotel New York opened in June, it came armed with an innovative solution to storing luggage. CEO Gerard Greene wanted to replace a...

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GLo McCook

Best Western Breaks Ground on GLō McCook Outside of Chicago

Phoenix—Best Western Hotels & Resorts broke ground on its latest GLō location in the Chicago suburb of McCook, Illinois. The hotel is owned by...
Social media

Social Media Hits and Misses

Social media connects our world, providing travelers a means to explore places and cultures before actually experiencing them. An account, hashtag, or a single...
Ripple Maker

Four Companies Innovating Hotel F&B in 2018

A multi-faceted industry, there are more opportunities in hospitality to innovate, disrupt, and generally shake things up than in other business arenas. Innovating is...

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