Five Guest Engagement Strategies—and How Much Staff Effort They Require
An engaged guest is a loyal guest and the most effective salesperson a property has. Understanding how to engage guests is essential for a...
Magnuson Credits Distribution Platform for Occupancy Growth of 8 Percentage Points
London/Spokane, Wash.—Magnuson Hotels today reported a chainwide occupancy increase of 8 percentage points across its branded and soft-brand portfolios for the last six months...
Protecting Hybrid IT Systems To Give Hotels an Edge
If there’s one constant in the lodging industry, it’s that changing technology trends impact the way hotels do business. Hotels need to keep up...
Lodging Econometrics Adds Data Integration Services for Salesforce and CRM Platforms
PORTSMOUTH, N.H.—Lodging Econometrics (LE) has developed and added a data integration service to its business development database offerings. LEConnect for Salesforce and other Client...
Egencia Launches Hotel Conversations Platform, Connecting Hotels and Business Travelers
BELLEVUE, Wash.—Today, Egencia, the business travel arm of Expedia Group, announced at the Business Travel Show the addition of three features to its global...