Hotel front-desk staff member checking in a guest while wearing a face mask

Getting the Most Value Out of Every Guest Booking and Stay

In what is sure to be another year of change, hoteliers have to consider new ways to maximize guest value across all available revenue...
Two people sit at a conference table waving at three people attending virtually visible on a screen at a hybrid meeting

Knowland Reports Rise in January Meetings and Events Volume

ARLINGTON, Va. — U.S. monthly meetings and events volume increased 7.3 percent in January 2021 over the previous month, according to the latest data...

Bookings Rise Modestly in January but Big Picture Remains Bleak

The latest edition of Duetto’s Pulse Report, which tracked data for January 2021, shows that most markets across the United States and Canada continue...
Woman wearing a face mask holding a phone

How a Next-Gen PMS Can Help Accelerate Recovery in 2021

2020 has completely disrupted the global hotel industry. From rapid cancellations to the adoption of new safety protocols, hotels have pivoted their operations to...
A couple at home uses a laptop to shop for a hotel and make travel plans.

Welcome Travelers Back with an Improved Digital Lobby

A hotel’s digital presence has never been more important. While call centers and traditional travel agents still remain relevant for some, in general, travelers...
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A Dual Target: Hotel Executives on What It Takes to Be ‘Bleisure’ Ready

The portmanteau “bleisure”—a mashup of “business” and “leisure”—denotes a phenomenon for our time, a time when technology makes it possible to work, even long-term,...
Keryn McNamara

Solid Foundation

What initially inspired you to get into the hospitality business? 
 I always gravitated toward taking care of people and wanted to be part of the...

ASSA ABLOY Global Solutions Acquires Nomadix and GlobalReach

STOCKHOLM—ASSA ABLOY Global Solutions has announced that it is acquiring Nomadix, Inc. and GlobalReach in the United States and the United Kingdom. With both...
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