Zendelity

A Platform for Monitoring and Enforcing Compliance-Related Issues

Zendelity is a platform that enables properties to monitor, enforce, and react to governance- and compliance-related issues. Designed to reduce risk, create operational efficiencies,...
EazyO

An App for Poolside and Beach Delivery Service

EazyO is a mobile app that provides beach and poolside delivery service to hotel and resort guests. Once downloaded to their smartphone or tablet, the app enables guests to...
MyESA app to engage Extended Stay America Associates

MyESA: Extended Stay America’s Associate-Focused Mobile App

Extended Stay America’s associate-focused mobile app, MyESA, was designed to strengthen the hotel’s relationship with its team members by offering exclusive content and reward...
Awair's Omni

Awair’s Omni Helps Monitor Air Quality in Hotels

Awair’s Omni was developed to monitor air quality in large facilities like hotels. It uses sensors to track an environment’s temperature, humidity, chemical levels,...
Frictionless Guest App

Frictionless Guest App, a Curated Digital Concierge

Meant to take the place of brochures, the 
Frictionless Guest App is a 24/7, curated digital concierge that directs guests to local food and...
World Finder App

The Orlando World Center Marriott’s World Finder App

The Orlando World Center Marriott recently launched the World Finder smartphone app. Created in partnership with MeetingPlay, a hospitality and event tech company, World...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
data breach

12 Ways to Increase Hotel Security

Even when hotels have strong security policies and procedures in place, they are still vulnerable to cyber attacks, break-ins, theft, fraud, and other crimes....
Mountain Lake Lodge

Mountain Lake Lodge—Home of ‘Dirty Dancing’—Makes a Renovation Comeback

Located on an extensive 2,600-acre nature preserve in Pembroke, Va., Mountain Lake Lodge has an interesting history, to say the least. Opened in 1851 and purchased...