A Comeback Story
Many chain and boutique hotels have concierges who serve as troubleshooters for guests, offering advice, tips, and suggestions. But the independently owned 98-room Galley...
Heritage Hotels and Resorts Builds Regional Appeal
As the founder and CEO of Albuquerque, N.M.-based Heritage Hotels and Resorts, Jim Long has created a collection of distinct properties that draw upon...
The Next Frontier
As he drove along I-75 in Georgia, H.P. Rama couldn’t help but notice the billboard. What he found particularly hard to miss was that...
Up in the Air
Airport hotels aren’t generally recognized for good design. In the past, they’ve been viewed as a you-get-what-you-get last resort. However, today’s guests are demanding...
Kate Martin Takes Hotel Chandler to New Level
When Kate Martin first came to the Hotel Chandler 12 years ago, it was in the midst of a major transformation. Triumph Hotels had...