Hotel Opens Days After West Virginia Chemical Spill

Life is beginning to return to normal for thousands of West Virginia residents and businesses that were affected by a chemical spill that contaminated...

John Fitzpatrick Tells an Innkeeper’s Story

In the early 1970s in Killiney, Ireland—a town just south of Dublin and near the Irish Sea—young John Fitzpatrick wasn’t like most of his...

AKA Carving Niche in Extended-Stay Segment

Don’t expect to find Gideon Bibles at Larry Korman’s AKA Serviced Residences. Instead, the guestroom nightstands hold copies of All I Really Need To...

Hotel GM Helps Guests Navigate Insurance Claims

In his job as general manager of a San Diego Residence Inn, Trent Selbrede noticed that many of his customers had something in common—they...

Best Western GM Creates Service Culture in Haiti

At the Best Western Premier in Petion-Ville, a neighborhood of Port-au-Prince, Haiti, it’s not unusual to see General Manager Ronald Maidens spot treating carpets,...
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utility costs

Controlling Utility Costs: Volatile Market Conditions Call for a Focus on Contracts and Energy...

Over the past four years, utility costs at U.S. hotels have increased at a pace greater than total operating revenue. As a result, utility...

The Bentley Hotel Southampton to Join JdV by Hyatt Brand

CHICAGO, Illinois—Hyatt Hotels Corporation announced The Bentley Hotel Southampton has officially joined the Hyatt portfolio as an affiliated hotel, in collaboration with Bijal Hospitality,...
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Gale Miami Hotel and Residences Partners With Stayntouch

BETHESDA, Maryland—Stayntouch announced a new partnership with Gale Miami Hotel and Residences, a 51-story, 688-room hybrid apartment/hotel in downtown Miami, Florida, set to open...
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