Hotel staff front desk — employee retention

Giving Attention To Hotel Employee Retention

Staff shortages in hospitality organizations can contribute to low employee morale, inconsistent service quality, and poor guest experiences. Furthermore, the lack of trained and...
Skills shortage - hospitality labor

Recruiting and Keeping Qualified Hospitality Employees

Hospitality is one of the oldest industries, one that has continued to thrive because hoteliers understand and embrace the need to innovate, evolve, and...
H-2B Visa

Worker Resource: H-2B Program Helps Seasonal Properties Thrive

The following article on the H-2B visa program by Brian Crawford, executive vice president of government affairs at AHLA, originally appeared in the June...
Instawork — hospitality staffing

How Technology Is Changing Hotel Staffing

The Holiday Inn San Jose-Silicon Valley can seat up to 1,000 guests for a formal dinner in its 14,000-square-foot banquet facility. Plenty goes into...
Family checking into a hotel

What Will It Take To Close Hospitality’s Labor Gap?

It’s been a decade since the U.S. hospitality industry rose from the ashes of the economic recession. Ten years of consecutive growth has led...
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A diverse team holds hands, representing diversity and workplace culture

14 Hotel Companies Among 2019 Best Employers for Diversity

Fourteen hotel companies are among this year's Best Employers for Diversity, according to Forbes magazine. The list, which recognizes organizations for their commitment to...
cockroach pests

How to Spot and Get Rid of Common Household Pests in Hotels

Running a business in the hospitality industry is a tough task, and when pests are added to the equation, it can get even more...
New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Women in LODGING 2018

15 Women Moving Up Hospitality’s Career Ladder

Over the past few years, more and more women seem to be climbing to the top ranks of the hotel industry. This isn’t a coincidence—woman...
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