Creating a Culture To Combat Sexual Harassment
Over the past several months, sexual harassment has been in the headlines and top of mind for many business owners. The deluge of people...
Seven Tips to Keep Employees Happy and Drive Guest Satisfaction
Culture impacts nearly everything in business. This is especially true in the hospitality industry, where each employee interaction with a guest is a moment...
Advancing the Hotel Industry Through Advocacy
The lodging industry is a massive entity. In the United States alone, it represents the employment of more than 8 million people. There are...
Working with Local Partners to Combat Human Trafficking
Craig Kalkut, vice president of government affairs at the American Hotel & Lodging Association (AHLA), and Fran Hughes, director of the International Tourism Partnership...
Hospitality-Based Charities Tap Guests’ Desire To Do Good
In the hotel industry, more and more brands are placing an emphasis on corporate social responsibility. Some of these brands are thinking outside of...