When Guests Forgo Housekeeping, These Hotels Donate To St. Jude Children’s Research Hospital
Staffing shortages—especially in housekeeping—are an industry-wide issue. In 2017, Joe Viglietta, COO of Vista Host Hotel Development & Management, wanted to create a housekeeping...
Hilton and Wyndham Named To World’s Most Ethical Company List
Two hotel companies are among the 2019 World's Most Ethical Companies, a list of honorees compiled by the Ethisphere Institute: Hilton and Wyndham Hotels...
Putting Spare Toilet Paper To Good Use
Some hotel amenities are necessities that guests don’t think twice about—from clean towels to working WiFi. The most basic of these needs is toilet...
Seven Tips to Keep Employees Happy and Drive Guest Satisfaction
Culture impacts nearly everything in business. This is especially true in the hospitality industry, where each employee interaction with a guest is a moment...
Ann Christenson Discusses the Impact of Aimbridge Aid
Ann Christenson, who is Aimbridge Hospitality’s EVP chief human resources officer, says the company created its nonprofit foundation Aimbridge Aid as a 501(c)(3) charitable...