Hospitality Leadership Program Gets High Grades From Grads
Peggy Berg is director of Castell Project, Inc., a 501(c)3 nonprofit organization dedicated to accelerating the careers of women professionals in the hospitality industry....
Employee Retention Means Benefits Done Right
“So much of employee retention is driven by effective leadership and company culture.” According to the common wisdom of today, this goes without saying. However,...
Trading Places: Managers ‘Walk the Walk’ of Hotel Staff
According to The Chase Park Plaza’s Director of Marketing and Sales Frederik Houben, job swapping, such as was recently implemented at The Chase Park...
How to Hire the Best Front-Desk Team
The front desk serves as the gatekeeper and the heart of a hotel—the hub that greets guests, acts as a local guide, answers questions,...
On the Move: This Week’s Comings and Goings
Preferred Hotels & Resorts has added three talented women to its leadership team; Michelle Woodley will oversee sales, marketing, and customer relations departments and...