Don’t Disrupt Staff Communications

You may have heard the term “narrowbanding” over the past twenty years and thought it only applies to public safety organizations, manufacturing environments or...

Nine Things Executives Need to Know to Create a Culture of Sustainability

As more organizations begin looking into sustainability, one of the first things they realize is that an effective sustainability program requires developing a company-wide...

Disney’s MagicBand

When it comes to delivering successful guest experiences to families, it’s hard to ignore the giant mouse in the room. Disney often sets the...

Take a Break

The recession brought with it a slump in meeting business that hotels are only now seeing improve. Now the race is on to drive...

Creative Ways to Keep Employees from Jumping Ship

There is a proven link between loyalty programs and customer satisfaction. And just as guests respond well to encouragement to remain loyal, so do...
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A Dual Target: Hotel Executives on What It Takes to Be ‘Bleisure’ Ready

The portmanteau “bleisure”—a mashup of “business” and “leisure”—denotes a phenomenon for our time, a time when technology makes it possible to work, even long-term,...
Keryn McNamara

Solid Foundation

What initially inspired you to get into the hospitality business? 
 I always gravitated toward taking care of people and wanted to be part of the...

ASSA ABLOY Global Solutions Acquires Nomadix and GlobalReach

STOCKHOLM—ASSA ABLOY Global Solutions has announced that it is acquiring Nomadix, Inc. and GlobalReach in the United States and the United Kingdom. With both...
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