Hotel Operators as Brand Stewards

During my tenure in the hospitality industry, I’ve worked both onsite as the director of sales and marketing for several hotels, as well as...

Back to Sleep

When hotels embark on soft good renovation projects, designers are tasked with creating new guestroom experiences that will wow guests and help properties stay...

Clean Sweep

Cleanliness is a main driver of guest satisfaction in hotels, and one of the most important factors that travelers look for when choosing where...

Double Load

When it comes to doing laundry, most people opt for efficiency. In our homes, we usually do laundry while multitasking around the house. And,...

2011 Innovators: Frank Widmer, Executive Chef, Park Hyatt Zurich, Switzerland

Healthy eating has been a global hot button in recent years. Anyone who has attended hotel-hosted conferences and corporate meetings has experienced food choices...

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COVID-19 vaccine

More Than 50,000 Hotels Offered as Vaccine Administration Sites

On Thursday, the American Hotel & Lodging Association (AHLA) sent a letter to the Biden Administration transition team, the Centers for Disease Control and...
Meeting attendees wear face masks

Knowland Releases U.S. Meetings and Events Data for December

ARLINGTON, Va. — December U.S. monthly meetings and events volume decreased 39 percent over the previous month, according to the latest data from Knowland,...
A woman watches TV in a hotel room

TV Viewership Increases 49.3 Percent in Occupied Hotel Rooms During Pandemic

PLANO, Texas — U.S. technology provider Enseo recently released a whitepaper analyzing guest television viewership during the COVID-19 pandemic, revealing a 49.3 percent increase...