Hotel Operators as Brand Stewards
During my tenure in the hospitality industry, I’ve worked both onsite as the director of sales and marketing for several hotels, as well as...
Back to Sleep
When hotels embark on soft good renovation projects, designers are tasked with creating new guestroom experiences that will wow guests and help properties stay...
Clean Sweep
Cleanliness is a main driver of guest satisfaction in hotels, and one of the most important factors that travelers look for when choosing where...
Double Load
When it comes to doing laundry, most people opt for efficiency. In our homes, we usually do laundry while multitasking around the house. And,...
2011 Innovators: Frank Widmer, Executive Chef, Park Hyatt Zurich, Switzerland
Healthy eating has been a global hot button in recent years. Anyone who has attended hotel-hosted conferences and corporate meetings has experienced food choices...