Ocean House Management Provides Personalized Experiences
It’s only days away from Fourth of July weekend, and the five-star Ocean House resort in the Watch Hill neighborhood of Westerly, R.I., is...
How to CEO a Hotel Chain
Now that you know how to build your own hotel chain, let’s talk about how to run it right. It is critical to understand...
Turning Guests into Loyal Customers
To enjoy long-term success in hospitality, hotels must seek out and engage repeat guests. In order to encourage a wave of consistent repeat guests,...
Ask Anthony: Ensuring Guest Safety from Terror Threats
Anthony Melchiorri, host and creator of Travel Channel’s Hotel Impossible and Five-Star Secrets, loves dishing out advice. From sharing best practices to tackling operational issues,...
The Overtime Rule
On May 18, the U.S. Department of Labor announced an updated regulation that increases the minimum salary for paid overtime from $455 to $913...