Mobile’s Major Impact on Hospitality
All of the major hotel companies recognize the importance of mobile to their business plan, with many launching proprietary apps that aim to capture...
Color-Coded Cleaning: Preventing Cross-Contamination
Selecting the right tools for each housekeeping task is imperative, not only to achieve a high level of cleanliness, but also to prevent cross-contamination...
Winning More Meetings Requires Hard Data
Most hotels rely on complimentary stays, elaborate dinners, spa treatments, and cookie-cutter sales tactics to win more event business. Today, the vast extent of...
Three Steps for Implementing a Disaster and Recovery Strategy
Hurricanes Harvey and Irma tested many organizations’ emergency strategies and proved just how very important it is to have a disaster and recovery plan...
What Hoteliers Need To Know About Ransomware Attacks
Ransomware attacks have become more common and more sophisticated in recent years. In one memorable case from earlier this year, hackers were able to...