Personalization

Gigabit Wi-Fi

The theoretic maximum data transfer speeds across new 802.11ac Wi-Fi networks is 1.3 gigabits per second (Gbps). Unfortunately, hotels aren’t likely to match these...

How Much Bandwidth Does Your Property Need?

Two years ago, BioMarin, a pharmaceutical firm based in San Rafael, Calif., called Inn Marin to book an offsite training session. This wasn’t unusual...

The Benefits of a Wellness Concierge Program

The Grand Hyatt San Francisco started its wellness concierge program in June as a way to connect guests to their favorite (or a new)...

Ask Anthony: How Can We Prepare for the Next Recession?

Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s...
Hiring

Diversity Marketing’s New Look

Destination diversity marketing plans—those programs that seek to define locations and hospitality and tourism brands as welcoming and equipped to host different population segments—are...

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Dorothy Dowling

Three Career Tips From Dorothy Dowling

Dorothy Dowling, senior vice president and chief marketing officer of Best Western Hotels & Resorts, distilled some words of wisdom based on more than...
U.S. Hotel Results

U.S. Hotels Report Mostly Negative For Week Of July 21-27

HENDERSONVILLE, TN —The U.S. hotel industry reported negative year-over-year (YOY) results in the three key performance metrics during the week of 21-27 July 2019,...
Maison Dupuy

Sonnenblick-Eichner Arranges $46 MM Loan on New Orleans Hotel

Beverly Hills, CA - Sonnenblick-Eichner Company has arranged a $46 million of interim first mortgage financing for the Maison Dupuy, a five-story, 200-room, full-service,...

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