meetings and events

Knowland: Washington, D.C. Led U.S. Meetings and Events Volume in March 2023

ARLINGTON, Virginia—Knowland announced that the Washington, D.C./Maryland/Virginia market led the U.S. meetings and events industry by volume for March. Second place again went to...

Five CEOs Share Best Advice for Hotel Owners

Regardless of whether the hotel industry has reached the peak of the cycle, fundamentals remain healthy. Here’s what owners should prepare for as they...
Overseas employees

Four Ways to Engage Overseas Employees

Maintaining employee engagement is critical to running a successful business. However, it seems that the current efforts to do so aren't enough. Recent research...

Motivating Employees To Improve Customer Service

Out of all industries where customer service plays a highly critical role, hospitality may lead the pack. Taking care of clients is important for...
Hotel executives on making people feel welcome

Three Hotel Execs on Making People Feel Welcome

At this year’s NYU Investment Conference, executives noted that making people feel welcome and working as a team are key to the industry’s ongoing...
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bliesure

A Dual Target: Hotel Executives on What It Takes to Be ‘Bleisure’ Ready

The portmanteau “bleisure”—a mashup of “business” and “leisure”—denotes a phenomenon for our time, a time when technology makes it possible to work, even long-term,...
Keryn McNamara

Solid Foundation

What initially inspired you to get into the hospitality business? 
 I always gravitated toward taking care of people and wanted to be part of the...

ASSA ABLOY Global Solutions Acquires Nomadix and GlobalReach

STOCKHOLM—ASSA ABLOY Global Solutions has announced that it is acquiring Nomadix, Inc. and GlobalReach in the United States and the United Kingdom. With both...
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