Knowland: Washington, D.C. Led U.S. Meetings and Events Volume in March 2023
ARLINGTON, Virginia—Knowland announced that the Washington, D.C./Maryland/Virginia market led the U.S. meetings and events industry by volume for March. Second place again went to...
Five CEOs Share Best Advice for Hotel Owners
Regardless of whether the hotel industry has reached the peak of the cycle, fundamentals remain healthy. Here’s what owners should prepare for as they...
Four Ways to Engage Overseas Employees
Maintaining employee engagement is critical to running a successful business. However, it seems that the current efforts to do so aren't enough. Recent research...
Motivating Employees To Improve Customer Service
Out of all industries where customer service plays a highly critical role, hospitality may lead the pack. Taking care of clients is important for...
Three Hotel Execs on Making People Feel Welcome
At this year’s NYU Investment Conference, executives noted that making people feel welcome and working as a team are key to the industry’s ongoing...