The Risks and Rewards of In-House vs. Outsourced Spa Operations
It is far from a secret that the business of spa is a difficult one to get right. The hard truth is that there...
Adjusting to the Role of GM
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I’m a new GM and completely overwhelmed by my responsibilities. How can I get a handle...
Crisis Management
No one in any type of business likes to think about all the things that can go wrong over the course of a day....
Five Actions To Boost Bookings With Paid Search
Paid search is one of the most effective ways for hoteliers to drive traffic and secure bookings. By leveraging the digital billboards of Google...
The Future of Hotel Housekeeping
When the LODGING team first met Maidbot founder and CEO Micah Green in 2016, his company was a small robotics startup in the midst...