Female Business Traveler Boom

Phyllis Stoller, owner of the Women’s Travel Group in New York City, is happy that more hotels are ditching cliché Girlfriend Getaways and instead...

Liberty Hotel Builds Brand With Local Events

Rachel Moniz first set foot in the Liberty Hotel in early 2008 as a guest, soon after the Beacon Hill property had opened. Carpenter and...

Hotels Courting Gay Wedding Business

Last month, the Supreme Court struck down the Defense of Marriage Act (DOMA),—which denied federal benefits to legally-married, same-sex couples—and declared it unconstitutional. And...

IHG’s Extended Stay Brands Focus on Digital Marketing

With its latest ad campaign to promote Staybridge Suites and Candlewood Suites, IHG is having a little bit of fun and targeting guests in...

Your Good Name

When the Conrad Miami suffered a technical problem in February that significantly slowed down its elevators, General Manager Stephane Mercier found himself responding to...

Better Online Engagement

When making booking decisions, guests are looking at up to 11 online review sites. This is fundamentally changing the dynamics of loyalty, says Kristin...
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Four Seasons Hotels and Resort - Fortune Best Companies to Work For

Five Hotel Companies Among Fortune’s 100 Best Companies to Work For

Five hotel companies made the recently released 21st annual Fortune 100 Best Companies to Work For list, which is based on surveyed employee ratings...
Linens

What Are Your True Variable Costs Per Occupied Room?

Knowing the average, actual costs incurred per occupied guestroom enables a manager to make more prudent pricing and marketing decisions and to monitor expenses....
New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
Hotel security

12 Ways To Increase Hotel Security

Even when hotels have strong security policies and procedures in place, they are still vulnerable to cyber attacks, break-ins, theft, fraud, and other crimes....
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