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The Room Key

The Room Key

The Room Key is LODGING’s advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from operations and F&B to finance and marketing. 

Have a question for our experts? Submit it here.

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from operations and F&B to finance and marketing. Have a question for our experts? Submit it here. What are...
The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from operations and F&B to finance and marketing. Have a question for our experts? Submit it here. How...
The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from operations and F&B to finance and marketing. Have a question for our experts? Submit it here. What’s...
Have you ever stumbled on an operations puzzle with no good solution? Ever wondered what is the best way to respond to a bad review? The Room Key is a new advice column for hoteliers, managers, and team members...
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New York City

Five Markets With the Most Hotel Construction

Analysts at Lodging Econometrics recently reported the top five markets with the largest hotel construction pipelines for the third quarter of 2018. The number...
angry guest

The Room Key: How To Handle an Angry Guest

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...
data breach

12 Ways to Increase Hotel Security

Even when hotels have strong security policies and procedures in place, they are still vulnerable to cyber attacks, break-ins, theft, fraud, and other crimes....
Mountain Lake Lodge

Mountain Lake Lodge—Home of ‘Dirty Dancing’—Makes a Renovation Comeback

Located on an extensive 2,600-acre nature preserve in Pembroke, Va., Mountain Lake Lodge has an interesting history, to say the least. Opened in 1851 and purchased...