Creating Stress Points
Most individuals intending to commit a criminal act are concerned with being detected or identified. This concern is heightened when presented with overt security...
Welcome Travelers Back with an Improved Digital Lobby
A hotel’s digital presence has never been more important. While call centers and traditional travel agents still remain relevant for some, in general, travelers...
Six Steps to Unlocking Guest Demand During COVID
U.S. hotels are suffering historically low occupancy rates, and have lost billions in room revenue while shedding millions of jobs since March. According to...
Six Ways To Keep HVAC Systems Free of Pests
Air conditioning is a must-have for many guests, making working HVAC systems critical to a hotel's success. When these systems are not running properly,...
Ask Anthony: How Long Will the Good Times Last?
Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here...