Ask Anthony: Three Questions for Marriott’s Manny Rappenecker
Anthony Melchiorri, hotel fixer and host of Travel Channel’s Hotel Impossible, loves dishing out advice. From sharing best practices to tackling operational issues, he’s here...
Five Layers of Protection for Hotels Operating Shuttle Services
In recent years, data analyzed by the National Traffic Highway Safety Administration highlights the risks involved for hotels that operate a shuttle service. Many...
How Supplier Diversity Gives Hoteliers a Critical Competitive Edge
A commitment to diversity practices is essential in today’s business world. It promises inclusion and support for the community in which customers live and...
Improving a Hotel’s First Impression
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How Can I Improve My Hotel's First Impression?
"I’m always getting dinged on my online reviews for...
Andrew Firestone’s Three Tips for Flying the Flag of an Acquired Brand
It doesn’t seem like the hotel industry is going to stop consolidating any time soon. Andrew Firestone is a founding partner at StonePark Capital,...