Protect Your Property from Common Industry Scams

It could be disguised as a typical guest interaction: Someone checks in under a corporate account that does not require a credit card, only...

Leveraging Ambient Scent as a Valuable Marketing Tool

Smiling staff, prompt service, and thoughtful amenities are all essential to an enjoyable hotel stay, but a looming stench in the lobby or a...

Turning an F&B Profit

When hotel owners think about their primary profit centers, they don’t usually consider their food and beverage programs. According to Chris Green, senior vice...

Hotels Play the Name Game When Creating New Brands

After decades of focusing on the baby boomer demographic, the shift is on. Hotel companies around the world are paying keen attention to millennials—or,...

Palmer House Gives Travelers Opportunities to Connect

Palmer House, a Hilton Hotel, has been catering to travelers in downtown Chicago for more than 140 years. With a long and lush history,...
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Controlling Utility Costs: Volatile Market Conditions Call for a Focus on Contracts and Energy...

Over the past four years, utility costs at U.S. hotels have increased at a pace greater than total operating revenue. As a result, utility...

The Bentley Hotel Southampton to Join JdV by Hyatt Brand

CHICAGO, Illinois—Hyatt Hotels Corporation announced The Bentley Hotel Southampton has officially joined the Hyatt portfolio as an affiliated hotel, in collaboration with Bijal Hospitality,...
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Gale Miami Hotel and Residences Partners With Stayntouch

BETHESDA, Maryland—Stayntouch announced a new partnership with Gale Miami Hotel and Residences, a 51-story, 688-room hybrid apartment/hotel in downtown Miami, Florida, set to open...
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