Mayflower Hotel Gears Up for Election
Washington, D.C.—Next to 1600 Pennsylvania Avenue, NW, the Mayflower Hotel at 1127 Connecticut Ave NW is the capital city’s most politically charged address. Host...
Five Common Fire Code Violations
CINCINNATI—According to the National Fire Protection Association (NFPA), there were 99,500 non-residential fires in businesses ranging from health care facilities to hotels to multi-tenant...
Recovery After Tragedy: Effective Crisis Management
When Dan Donahue, vice president and managing director of The Lenox Hotel in Boston, left for work last April 15, a crisis was the...
Five Front Desk Face-Forward Focus Items to Drive Service Scores
Like the adage "a picture is worth a thousand words," a positive review is worth a thousand room nights for hotels. Good feedback about...
A Simple Method for Cleaning Ceilings and Vertical Surfaces
How can room attendants remove the hair, lint fibers, and dust that tend to accumulate on walls and ceilings? And why does it seem...
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Controlling Utility Costs: Volatile Market Conditions Call for a Focus on Contracts and Energy...
Over the past four years, utility costs at U.S. hotels have increased at a pace greater than total operating revenue. As a result, utility...
The Bentley Hotel Southampton to Join JdV by Hyatt Brand
CHICAGO, Illinois—Hyatt Hotels Corporation announced The Bentley Hotel Southampton has officially joined the Hyatt portfolio as an affiliated hotel, in collaboration with Bijal Hospitality,...
Gale Miami Hotel and Residences Partners With Stayntouch
BETHESDA, Maryland—Stayntouch announced a new partnership with Gale Miami Hotel and Residences, a 51-story, 688-room hybrid apartment/hotel in downtown Miami, Florida, set to open...
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