pet-friendly

Homewood Suites by Hilton Becomes Completely Pet-Friendly in the U.S. and Canada

When it comes to travel, accommodations for the whole family, pets included, have their perks. Nearly 23 million U.S. households welcomed pets into their...
Crisis communications

Responding To a Crisis

Have a question for our experts? Submit it here. How should I publicly respond to a crisis at my hotel?  Fortune favors the prepared, so when...
Viceroy Hotel Chicago - Viceroy Hotels

Positive Impact: Viceroy Hotels Asks For More 
Out of Social Influencers

When influencer Andrew Glatt stayed at the Viceroy Chicago in November, neither the hotel’s Tesla Model X house car, its sprawling rooftop lounge, nor...

AccorHotels Debuts Jo&Joe Brand

PARIS—JO&JOE is a vibrant living space, a home that is open to the external world and designed to meet the expectations of millennials and...

Check It or Remove It: The Two Absolute Minimum Requirements for Room Attendants

Housekeeping standards for cleaning guestrooms often vary amongst brands and franchisors. Luxury brands require housekeepers to perform more meticulous cleaning due to more elegant...
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bliesure

A Dual Target: Hotel Executives on What It Takes to Be ‘Bleisure’ Ready

The portmanteau “bleisure”—a mashup of “business” and “leisure”—denotes a phenomenon for our time, a time when technology makes it possible to work, even long-term,...
Keryn McNamara

Solid Foundation

What initially inspired you to get into the hospitality business? 
 I always gravitated toward taking care of people and wanted to be part of the...

ASSA ABLOY Global Solutions Acquires Nomadix and GlobalReach

STOCKHOLM—ASSA ABLOY Global Solutions has announced that it is acquiring Nomadix, Inc. and GlobalReach in the United States and the United Kingdom. With both...
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