Keeping HVAC Systems in Top Working Order

Because they’re found in almost every hotel room, maintaining HVAC systems should be a priority for hoteliers, housekeeping, and maintenance staff. According to Don...
Laundry, linens, towels in a hotel room

Six Considerations for Choosing Sustainable Hotel Towels and Linens

Hoteliers are increasingly looking to reduce the carbon footprint of their properties in many ways, from reducing energy usage to choosing sustainable suppliers. A...
Hotel Laundry

How Clean Are Your Hotel’s Bed Linens?

How clean are your hotel's bed linens? Whatever hotel management’s answer, there is typically scant evidence, if any, supporting their conclusion. Pointing out that...

Holiday Inn Express Launches “Be The Readiest” Campaign

InterContinental Hotels Group (IHG) this week debuted its latest brand campaign for Holiday Inn Express. As part of the brand’s long-running Stay Smart campaign,...
Crisis communications

The Room Key: Responding To a Crisis

The Room Key is LODGING's advice column for hoteliers, managers, and team members at all levels of hospitality. Experts will answer questions on everything from...

Creative Ways to Keep Employees from Jumping Ship

There is a proven link between loyalty programs and customer satisfaction. And just as guests respond well to encouragement to remain loyal, so do...

Most Popular

Wyndham Rewards Announces Expanded Services and New Features

This morning, Wyndham Hotels & Resorts announced the launch of several new features for their Wyndham Rewards loyalty program. Based on the needs of...
Dual-branded Hyatt Place and Hyatt House in Tampa

HRI Properties Breaks Ground on Dual-Branded Hyatt Place and Hyatt House in Tampa

TAMPA, Fla.—HRI Properties (HRIP) and Hyatt recently broke ground on a dual-branded Hyatt Place and Hyatt House in downtown Tampa. The Hyatt Place and Hyatt...
A suite at recently opened Staybridge Suites London-Heathrow Bath Road, part of IHG's existing all-suites brand portfolio.

IHG Plans To Launch an All-Suites, Upper-Midscale Brand in 2019

InterContinental Hotels Group (IHG) today released its earnings results for 2018 and an outline of the company's growth plans for 2019. Recording $27.6 billion...

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