Motivating Employees To Improve Customer Service

Out of all industries where customer service plays a highly critical role, hospitality may lead the pack. Taking care of clients is important for...

A Quirky Approach to Group Business

On a street corner in downtown Richmond, Va., Quirk Hotel, a Destination Hotel, lives up to its name. Showcasing local curiosities such as obscure...

Using Risk Transfer to Protect Your Property’s Assets

The success of a hotel depends on many variables, one of them being a strong and effective risk management plan. However, many properties forget...
SIX Travel

SIX Travel App Enables Booking via Instagram Stories

NEW YORK—SIX Travel recently launched its app out of BETA, allowing travelers to book hotels directly through Instagram Stories and other online publishers. Built exclusively...
#MeToo

#MeToo

The #MeToo movement went viral in October of last year, but the organization behind the hashtag has been around for more than a decade....

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Microtel by Wyndham George, Washington

Microtel by Wyndham Debuts Moda Prototype

PARSIPPANY, N.J. — Wyndham Hotels & Resorts today announced the opening of the 63-room Microtel by Wyndham in George, Wash.—the first hotel in the...
Terrapin Investments added the Candlewood Suites in Athens, Ga., to its management portfolio.

Terrapin Investments Adds Five Hotel Management Contracts

HOUSTON — Terrapin Investments has added five hotel management contracts to its expanding portfolio of select- and limited-service hotels. “In these current economic conditions, owners...
Alila Marea Beach Resort Encinitas

Hyatt to Expand Alila Brand With First New-Build Resort in the Americas

CHICAGO — Hyatt Hotels Corporation announced plans for the first new-build Alila resort in the Americas, located in Encinitas, Calif., a beach town in...

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