How Employee Feedback Can Help Hoteliers

Feedback is important for any industry, as it shows quite clearly what works, and what could be improved upon. In the service industry, there...
tech

Sentiment Analysis

Sentiment analysis refers to the use of natural language processing, text analysis, and computational linguistics to identify and extract subjective impressions in source materials,...

How to CEO a Hotel Chain

Now that you know how to build your own hotel chain, let’s talk about how to run it right. It is critical to understand...

Revenue Capture Opportunities

The range of amenities and services at a hotel or resort can keep guests spending money on the property instead of down the road....
Whistleblower

How Hotel Managers Should Respond to an Employee Whistleblower

Fraud is most often initially detected because someone saw something and said something. When someone blows the whistle, it’s usually not because he harbors...
security

Hotel Security: Protect Guests and Prevent Legal Action

Recent tragedies have shown how vulnerable hotels are to safety and security threats. When a guest became trapped in an unlocked hotel freezer in...

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AHLA SVP of Government Affairs & Industry Troy Flanagan stands with Los Angeles Mayor Eric Garcetti, Los Angeles County Supervisor Mark Ridley-Thomas, Councilwoman Nury Martinez, Executive Director of Peace Over Violence Patti Giggans, Denim Day Spokespeople Maya Jupiter and Aloe Blacc, Denim Day Model and survivor Danah Cleaton, actress and advocate Monique Coleman, and others at the 20th annual Denim Day press conference and rally.

AHLA Joins Mayor Garcetti, Peace Over Violence, and Local Advocates To Recognize Denim Day

LOS ANGELES—On Wednesday, the American Hotel and Lodging Association (AHLA) joined Los Angeles Mayor Eric Garcetti, Peace Over Violence, local leadership, survivors, and advocates...
Employee Engagement

Hotels Among America’s Best Midsize Employers for 2019

Forbes this week released its list of America's Best Midsize Employers. In collaboration with analytics firm Statista, Forbes selected the companies based on an...
The Hilton Garden Inn Las Vegas/Henderson

This Week’s Deal Report

MCR Acquires Hilton Garden Inn Near Las Vegas MCR has acquired the 139-room Hilton Garden Inn Las Vegas/Henderson. Located less than 15 minutes from McCarran...

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