Amazon Alexa

Volara Creates Accuracy Engine for Amazon’s Alexa

NEW YORK—Guests each have their own colloquialisms and accents, and verbally convey their intents to hotels in a myriad of ways. Volara has developed...
The “Howl in One” mini-golf course at the Great Wolf Lodge in Scottsdale, Arizona (Photo courtesy of Great Wolf Lodge)

Great Wolf Resorts Add Miniature Golf Courses for Guests

Traverse City, Michigan—Adventure Golf & Sports (AGS, formerly Adventure Golf Services) recently announced plans to install a miniature golf course in an upcoming Great...

Can Hotels Use Augmented Reality to Engage Guests?

In the past several years, virtual reality has moved from a niche topic discussed by technology enthusiasts to one eagerly covered in the mainstream...

Pets Offer Hotels a Solid Source of Revenue

For an increasing number of Americans, leaving behind their furry friends when traveling is no longer an option. The American Pet Products Association estimates...

Expanding Bandwidth to Keep Up with Guests’ Tech Needs

A decade ago, guests may have brought their laptops along on a business trip. Today, they’re bringing their smart phone, tablet, smart watch, laptop,...
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utility costs

Controlling Utility Costs: Volatile Market Conditions Call for a Focus on Contracts and Energy...

Over the past four years, utility costs at U.S. hotels have increased at a pace greater than total operating revenue. As a result, utility...

The Bentley Hotel Southampton to Join JdV by Hyatt Brand

CHICAGO, Illinois—Hyatt Hotels Corporation announced The Bentley Hotel Southampton has officially joined the Hyatt portfolio as an affiliated hotel, in collaboration with Bijal Hospitality,...
technology

Gale Miami Hotel and Residences Partners With Stayntouch

BETHESDA, Maryland—Stayntouch announced a new partnership with Gale Miami Hotel and Residences, a 51-story, 688-room hybrid apartment/hotel in downtown Miami, Florida, set to open...
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