Mobile key

Four Ways Hotels Can Improve Mobile Key Security

Mobile keys are a relatively new technology, but they are rapidly gaining a foothold in the lodging industry. Of course, as with most mobile...

9 Ways to Revamp Your Fitness Programs

For Even Hotels, the marathon is complete. InterContinental Hotels Group’s first two much-anticipated wellness-centric properties, announced in 2013, opened in June. “I’m excited and...

Artist-in-Residence Programs Foster Engagement

As guests increasingly seek experiences strongly linked with their destination of choice, it has become more important for hotels to embrace their local communities....
Amazon Alexa

Volara Creates Accuracy Engine for Amazon’s Alexa

NEW YORK—Guests each have their own colloquialisms and accents, and verbally convey their intents to hotels in a myriad of ways. Volara has developed...

Warm and Gracious

For Jennifer Robbins, success is all about engagement. As general manager of the DoubleTree by Hilton in Naples, Fla., Robbins doesn’t think her management...
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bliesure

A Dual Target: Hotel Executives on What It Takes to Be ‘Bleisure’ Ready

The portmanteau “bleisure”—a mashup of “business” and “leisure”—denotes a phenomenon for our time, a time when technology makes it possible to work, even long-term,...
Keryn McNamara

Solid Foundation

What initially inspired you to get into the hospitality business? 
 I always gravitated toward taking care of people and wanted to be part of the...

ASSA ABLOY Global Solutions Acquires Nomadix and GlobalReach

STOCKHOLM—ASSA ABLOY Global Solutions has announced that it is acquiring Nomadix, Inc. and GlobalReach in the United States and the United Kingdom. With both...
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