Four Ways Hotels Can Improve Mobile Key Security
Mobile keys are a relatively new technology, but they are rapidly gaining a foothold in the lodging industry. Of course, as with most mobile...
9 Ways to Revamp Your Fitness Programs
For Even Hotels, the marathon is complete. InterContinental Hotels Group’s first two much-anticipated wellness-centric properties, announced in 2013, opened in June.
“I’m excited and...
Artist-in-Residence Programs Foster Engagement
As guests increasingly seek experiences strongly linked with their destination of choice, it has become more important for hotels to embrace their local communities....
Volara Creates Accuracy Engine for Amazon’s Alexa
NEW YORK—Guests each have their own colloquialisms and accents, and verbally convey their intents to hotels in a myriad of ways. Volara has developed...
Warm and Gracious
For Jennifer Robbins, success is all about engagement. As general manager of the DoubleTree by Hilton in Naples, Fla., Robbins doesn’t think her management...