Hotel Concierges Take a Personal Approach
Whether it’s chartering a private helicopter to Niagara Falls, renting out a city’s hottest nightclub, or shipping puppies to Abu Dhabi, hotel concierges are...
Two Bunch Palms to Become a Carbon-Neutral Resort
PALM SPRINGS, Calif.—Clean energy provider Pear Energy and Two Bunch Palms Spa Resort, located outside of Palm Springs, have partnered to create the first...
Extended Stay America Delivers Instant Gratification to Loyal Customers
Loyalty programs centered on racking up points over time are not cutting it in today's world of instant gratification, according to a survey conducted...
Outrigger Resorts Debuts Loyalty Program
WAIKIKI—As the newest hospitality brand to join the Global Hotel Alliance (GHA), Outrigger Resorts is debuting its first-ever loyalty program, Discovery, with a chance...
Ahead of the Curve: Groundbreaking Tech
Nearly everyone has seen commercials for Amazon’s Echo. And most will admit they’re impressive. With the use of a simple “wake word”—“Alexa”—the voice-activated digital...