The Value of Tiered Hotel Loyalty Programs
Tiered loyalty programs create ways for hotels to utilize guest data and deploy targeted outreach efforts that build long-term customer commitment.
Uplift Partners With Club Med for Pay-Over-Time Offering
SAN FRANCISCO—Uplift announced a partnership with Club Med to provide their guests with the ability at checkout on all reservations to spread the cost...
Sycuan Casino Partners with OfferCraft
Sycuan Casino in San Diego, Calif., announced a deal today with OfferCraft, a company that blends software and science to make incentives more fun,...
Hilton Expands Global Mobile Messaging Platform
MCLEAN, Virginia—Hilton is expanding its mobile messaging platform to more than 7,000 Hilton properties worldwide by the end of 2024. The system, developed in...
Wyndham Grand Adds ‘Connection Concierge’ as Part of Holiday Package
PARSIPPANY, N.J.—As families coast-to-coast re-think and forgo their traditional holiday gatherings, Wyndham Grand is inviting travelers to get away while helping them stay close—albeit...
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Controlling Utility Costs: Volatile Market Conditions Call for a Focus on Contracts and Energy...
Over the past four years, utility costs at U.S. hotels have increased at a pace greater than total operating revenue. As a result, utility...
The Bentley Hotel Southampton to Join JdV by Hyatt Brand
CHICAGO, Illinois—Hyatt Hotels Corporation announced The Bentley Hotel Southampton has officially joined the Hyatt portfolio as an affiliated hotel, in collaboration with Bijal Hospitality,...
Gale Miami Hotel and Residences Partners With Stayntouch
BETHESDA, Maryland—Stayntouch announced a new partnership with Gale Miami Hotel and Residences, a 51-story, 688-room hybrid apartment/hotel in downtown Miami, Florida, set to open...
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