Hurricane

12 Considerations for Keeping Guests Safe During a Storm

The wind blows, the waters rise, and the lights flicker. How can hospitality providers protect guests? As regions of the country move into the...
Josh Lesnick

WorldHotels CEO Josh Lesnick on an Alternative to Soft Brands

Soft-branded properties are designed to appeal to consumer demand for a more unique lodging experience. With the growth of soft brands, independent luxury hotels...
hotel gym

Say Farewell to the Afterthought Gym: Hotels Are Now Focusing on Fitness Centers

The hotel gym is finally getting a makeover. Gone are the days when working out while on the road is a dreaded experience in...
front desk

The New Wave of Hotel Customization

Over the last few years, the hotel business has attracted investment interest in all corners of the world. Yet the question remains: how should...
Guest Feedback

Six Missteps to Avoid When Capturing and Actioning Guest Feedback

In today's economy, consumers are highly informed and offer loyalty to brands with certain expectations for communication between brands and their customers. In this...
Advertisement

Most Popular

U.S. hotel performance

CoStar: U.S. Hotel Performance Shows Positive Yearly Comparisons

WASHINGTON—U.S. hotel performance decreased from the previous week but showed positive comparisons year over year, according to CoStar's latest data through March 23, 2024....
bliesure

A Dual Target: Hotel Executives on What It Takes to Be ‘Bleisure’ Ready

The portmanteau “bleisure”—a mashup of “business” and “leisure”—denotes a phenomenon for our time, a time when technology makes it possible to work, even long-term,...
Keryn McNamara

Solid Foundation

What initially inspired you to get into the hospitality business? 
 I always gravitated toward taking care of people and wanted to be part of the...
Advertisement